Services
Purpose-Built Software for Valet Trash Operations
Valet Hero powers valet trash companies, property teams, and residents with the same connected platform. Explore how each audience benefits from GPS tracking, mobile tools, automated communications, and detailed reporting.
For Valet Trash Companies
Everything You Need to Run Nightly Operations at Scale
From scheduling to proof-of-service reporting, Valet Hero consolidates the workflows your back office and field teams juggle every evening.
Operational Command Center
Coordinate every route, property, and specialist from a single dashboard built for valet trash operators.
- Manage teams, roles, and access while supporting unlimited properties.
- Plan shifts in advance or adjust routes on the fly with flexible scheduling controls.
- Keep all client profiles, building notes, and task requirements organized in one place.
Live Workforce Visibility
See exactly where your teams are and when service begins or ends with GPS validation.
- GPS-verified clock-ins and clock-outs document start and end times for every shift.
- Real-time location tracking mirrors the mobile app activity of each collection specialist.
- Route progress updates highlight communities that still need attention before a shift closes.
Mobile Tools for Collection Specialists
Equip your crews with the Valet Hero mobile app so collections, photos, and violations happen without guesswork.
- Guided shift workflow prompts specialists to log service completions as they move through each property.
- Capture photo proof for compactors, dumpsters, or reported violations directly from the app.
- Team members receive instant notifications about assignments, route changes, and schedule updates.
Communication & Reporting
Automate the updates your clients expect and deliver proof of performance without extra admin work.
- Send automated SMS notifications to residents when service starts or finishes.
- Generate polished PDF summaries and detailed service logs for property managers straight from the dashboard.
- Surface nightly completion stats so you can flag misses before clients do.
White-Label Experiences
Deliver a premium, on-brand experience that reflects your valet company on every touchpoint.
- Apply your colors and logo across resident notifications and visible web pages.
- Share shift updates and reports that carry your branding for a cohesive client experience.
- Offer modern software while keeping your company front and center.
For Properties & Communities
Visibility, Accountability, and Resident Confidence
Provide your residents with premium service while giving management teams the tools to oversee everyday execution.
Property & Community Oversight
Give your onsite team a control tower for valet trash operations, whether you partner with a vendor or run it internally.
- Monitor live service status, nightly completion summaries, and historical logs in one dashboard.
- Drill into employee activity, timestamps, and route notes whenever a resident raises a question.
- Export data for audits, HOA board reviews, or vendor check-ins without manual compilation.
Resident Relationship Tools
Keep residents informed and reduce complaints by meeting them where they are.
- Automated SMS notifications let residents know when their valet trash was collected.
- Service transparency builds trust—every pickup is time-stamped and backed by photo proof.
- Consistent communication standards help concierge and leasing teams respond quickly.
Accountability & Proof
Replace guesswork with verifiable data whenever service quality is questioned.
- QR-enabled check-ins and photo logs create a clear audit trail for each building.
- Violation reports bundle images, notes, and timestamps so follow-up is straightforward.
- Nightly summaries highlight misses before they escalate into resident escalations.
Fast Implementation
Stand up Valet Hero in under an hour and align it to your current routes and staff structure.
- Import building layouts, pickup schedules, and team assignments during onboarding.
- Provide residents with optional notifications on day one—no additional tooling required.
- Leverage our support resources and walkthrough videos for a smooth rollout across communities.
Interested in bringing valet trash in-house?
Our Community Program packages the same software used by national valet companies for property-run teams. Lock in early-access pricing and launch with training resources included.
For Residents
A Premium Amenity With Clear Communication
Valet Hero keeps residents informed and reassured that nightly service is being handled with care and accountability.
Transparent Service Updates
Residents stay in the loop without calling the office or guessing when collection will happen.
- Optional SMS alerts confirm when their trash has been collected.
- Consistent schedules and reminders reduce missed set-outs and late-night knocks.
- Clear communication elevates the perceived value of your community’s amenities.
Reliable Follow-Through
Accountability features ensure crews show up and finish the job the way residents expect.
- GPS-verified shifts and photo documentation provide hard proof of service.
- Violation reporting lets staff communicate issues respectfully with supporting evidence.
- Residents experience fewer surprises because operations teams see problems in real time.
Faster Resolutions
When questions arise, leasing teams can respond with answers instead of apologies.
- Instant access to service logs means front-desk staff can confirm what happened immediately.
- Photo attachments clarify whether bags were missing, bins were overflowing, or access was blocked.
- Documented history helps address habitual issues with data-backed conversations.
In-House Valet Teams
Run Internal Operations With Professional-Grade Tools
Replace spreadsheets and text threads with software that keeps your maintenance staff aligned and your leadership team informed.
Purpose-Built for In-House Teams
Run valet trash internally with the same software trusted by professional operators.
- Configure properties, staff assignments, and pickup schedules in minutes.
- Use the same mobile workflow—scan, snap, submit—to keep your maintenance team aligned.
- Unify valet trash data with the rest of your community operations.
Staff Enablement
Keep maintenance or concierge teams confident every night.
- Mobile prompts walk staff through each building and capture required photos.
- Route updates push instantly to team members so coverage never slips.
- Managers can review who covered which building and how long it took.
Payroll & Compliance Ready
Translate shift data into clean reports for leadership, payroll, or corporate stakeholders.
- Export nightly completion stats and employee hours without spreadsheets.
- Highlight performance trends to support coaching conversations or bonus programs.
- Maintain a full audit trail for compliance requirements or insurance claims.
Built-In Backup
If someone calls out, you still have options.
- Trigger the $99 Panic Button for temporary coverage when staffing gaps appear.
- Share shift history, building notes, and access instructions with backup crews instantly.
- Maintain resident satisfaction even when your primary team is unavailable.
Ready to See Valet Hero in Action?
Walk through the platform, explore pricing, or connect with our team to map out your launch plan.