Routing, proof of service, resident messaging, violations and billing in one system — so the office can answer any question about last night without ringing the route.
A spreadsheet for routes, a group chat for the porters, and a phone for everything else. It works until a property manager asks whether building C was serviced on Tuesday — and the honest answer is that nobody knows.
The cost of not knowing is not the argument. It is the credit you issue to end the argument, every month, on a business where the margin per door is already thin. A platform is worth having when it makes that question answerable in ten seconds.
You are running several communities a night and cannot prove service when a property manager calls. Every dispute you cannot answer is a credit off a thin per-route margin.
Routes are geographic rather than vertical, serviceability changes weekly, and households need telling when their day moves.
You have replaced a vendor with your own porters and inherited the vendor's hardest problem: showing the regional manager it is actually happening.
Routing software that does not capture proof leaves you with a tidy plan and no evidence. Proof software that does not know the route cannot tell you which doors were skipped. Billing that is not fed by service counts invoices the contract rather than the work.
Each piece is only useful because of the others. The porter marks a door serviced, and that single action updates the route, files the photo, feeds the nightly report and increments the invoice. Stitching three vendors together to reach the same place is where most operators lose their evenings.
Nightly doorstep collection at apartment communities.
Neighbourhood routing, household messaging, serviceability.
Fewer labour hours per door on the same route.
Your branding on the app and dashboard.
GPS verification, photo proof, violations, reporting.
One flat rate. No per-seat maths.
