Built for operators running nightly doorstep routes

Valet Trash Software That Runs Itself

Your route order holds night after night, residents get told before they ask, and every door comes back with a status and a photo. One platform for valet trash and curb-to-bin.

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app.valethero.org

The Valet Hero dashboard: unit counts, unapproved violations, the week's scheduled properties, and last night's completed shifts.

Track record

The software has already worked the night shift

None of this is a projection or a pilot. Every figure below is work that has gone through the app.

Proven on real routes

Crews have clocked in, walked the doors and closed out the night on Valet Hero more than half a million times.

500K+shifts run

Already at portfolio scale

Apartments, townhomes and curb-to-bin households under service on the platform — not seats sold, doors covered.

10K+units serviced

The crew actually opens it

Field software lives or dies on whether the people doing the work will use it. These are the ones who start their night in it.

100+collectors

What you get

One system. Every part of the operation.

Valet Hero replaces the patchwork of texts, spreadsheets and guesswork that slows most trash businesses down.

Proof at every door, without asking for it

Every door lands on the shift report as the crew works — collected, no bag, or a violation with the photo attached. When a property questions a pickup, you open the report instead of relitigating the night.

Example shift report showing property, crew, duration, units collected against roster, units with no bag out, and violations.
Property	Crew	Time	Collected	No bag	Violations
Valley Woodlands	D. Renteria	48 min	212 / 214	2	0
The Bondocks	M. Ellis	36 min	154 / 160	5	1
Headquarters	D. Renteria	51 min	188 / 188	0	0
Sutter Ridge	A. Boyd	44 min	171 / 176	3	2
Wexford Park	M. Ellis	39 min	143 / 143	0	0

Unit 214 · Valley Woodlands

Marked collected 9:42 PM · photo attached

Verified

See how verification works

Residents told before they ask

Arrival and completion texts go out on their own. The complaints that used to reach the property manager stop at the doorstep.

We’ve arrived to collect your trash. Please place your bag outside your door.
Tue 6:19 PM
Collection is complete for tonight. Thank you!
Tue 8:04 PM
Tonight’s collection has been cancelled. Please keep your trash inside — service resumes tomorrow at the usual time.
Wed 4:12 PM · sent when a service day is voided

Nobody writes any of these.

Arrival and completion fire off the crew’s own clock-in and clock-out. The cancellation goes out when a manager voids the night — one click, not a message someone had to compose.

See resident messaging

One night, start to finish, without anyone typing it up

Watch the walkthrough

Route stays in order
Set the stop sequence once. It holds every night after.
Crew clocks in
Resident arrival texts go out the moment they start.
Every door gets a status
Collected, no bag or violation — photo attached.
Report writes itself
Roster counts and compactor photos, before anyone asks.

Operators

What operators actually say

“Valet Hero gave us the proof and visibility we needed to scale without losing control.”

Premium Valet Trash & ServicesNorth Carolina

Pricing

Two models, because the two businesses grow differently

Companies servicing other people's properties pay per seat. Properties running it in-house pay per unit.

Valet Trash OS

For companies servicing other people’s properties.

$49.99/ seat / mo

A five-person crew is $250 a month, across as many properties as you can win.

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Sign a new property without the bill moving — properties and units are unlimited
Property managers check their own service in a live portal instead of calling you
Missed-pickup claims end at the photo, not at a site visit
Your logo on the app and on the portal your clients log into

In-house

For properties running the service with their own team.

$1.00/ unit / mo

Falling to $0.60 as you scale. A 300-unit property is $270 a month — 90¢ a door.

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Turn a vendor line item into margin — $11–$15 a door out, about $8 a door in-house
Put the whole maintenance team on it — you are billed on units, so porters are free
Residents get arrival, completion and no-service texts, so the leasing office stops absorbing them
The invoice matches the rent roll — billed on the unit total you declare

Enterprise

For portfolios where the tiers stop making sense.

Custom

Multi-region operators, unusual billing arrangements, or a unit count large enough to warrant its own conversation.

Talk to us

Everything in both plans
Volume pricing on units or seats
A single invoice across the portfolio
Direct line for onboarding

FAQ

Your questions, answered

The things operators ask before they sign up.

Not running a service yet? Read the guides on starting a valet trash business.

Run tonight’s route on Valet Hero

Set up a property, add your team, and send the first route out the door. No card, no contract, no call required to start.