For properties running the service themselves

Stop paying a vendor to walk your own hallways

Your maintenance team is already on site. A third-party vendor charges $11 to $15 a door for the same walk — and the difference is not an expense line, it is net operating income.

Added NOI, one 300-unit property$10,680 / yr
Asset value at a 6% cap rate$178,000
The math

Two numbers decide this

What the vendor bills, and what the same service costs when your own team does it.

A 300-unit property each month: resident amenity fees collected, against what the third-party vendor is paid.
Residents pay300 units at $30/mo$9,000/mo
Vendor takes300 doors at $11−$3,300/mo
You keep today$5,700/mo

A third of the amenity leaves the building

You already bill residents for valet trash. The vendor’s share of that is the part worth looking at — it buys a walk your maintenance team is on site to do anyway.

Use your own rates
Vendor invoice, gone
$3,300/mo
Valet Hero software
−$270/mo
Porter hours, bags, bonusyour payroll — estimate
−$2,140/mo
Kept, per year$10,680
At a 6% cap rate$178,000

of asset value, on one building

Replacing the vendor is what moves NOI

Not the resident fee — you collect that either way. The gain is swapping a $3,300 invoice for $270 of software and hours your own crew is already paid for.

What this looks like for a community
What you run it with

Everything a vendor was doing, minus the vendor

Porters cost nothing

Billing follows declared units, not headcount. Put the whole maintenance team on it.

Residents get told

Arrival, completion, and a no-service notice the moment you void a night.

Every door on the record

Collected, no bag, violation or not hit — with the photo attached.

Violations that escalate

Repeats count toward a threshold, so you know when one is fee-eligible.

Reports send themselves

Daily, weekly or monthly to whoever needs them. Nobody exports anything.

The invoice matches the roster

You are billed on the unit total you declare, so it reconciles to the rent roll.

Run the numbers on your own building

Your unit count, your vendor’s rate, your labour. The calculator does not need an email address.