Start Your Own Valet Trash Service: A Profitable Guide

For property managers and owners, valet trash is the #1 requested amenity. However, it is often the #1 operational headache. Traditional vendors are expensive, hard to manage, and take the lion’s share of the revenue your property generates.

By bringing your valet trash service in-house, you don't just save money—you create a better experience for residents and a massive financial incentive for your maintenance team. Using Valet Hero’s Community OS, you can turn a high-cost vendor line item into a high-margin internal profit center.

The Problem with Traditional Vendors

Most third-party valet trash companies charge between $10 and $15 per unit. On a 200-unit property, that is $30,000 to $36,000 a year leaving your building's pocket. Furthermore, you lose control over:

Accountability: No digital proof that every door was hit.
Compliance: Manual paperwork and "he-said-she-said" regarding trash violations.
Retention: Maintenance teams are often overworked and underpaid, leading to high turnover.

The In-House Advantage: Better Pay, Better NOI

Running your service via Valet Hero Community OS ($499/mo) allows you to use your existing staff or local part-time help while automating the management.

1. Give Your Maintenance Team a Raise

Instead of paying an outside vendor, you pay your maintenance team a "stipend" or hourly bonus to run the route.

The Math: If a maintenance tech spends 1.5 hours a night, 5 days a week, they can earn an extra $800–$1,200/month.
The Result: You now have the most well-paid maintenance team in the area. This drastically reduces turnover costs, which average $3,000–$5,000 per hire in the multifamily industry.

2. The Financial Breakdown (Based on 200 Units)

Here is how the math works when you move from a vendor to an in-house model using Valet Hero.

Metric	Traditional Vendor	In-House (Valet Hero)
Gross Resident Revenue ($25/unit)	$5,000 /mo	$5,000 /mo
Vendor/Software Cost	-$3,000 /mo ($15/unit)	-$499 /mo (Flat Rate)
Labor Cost (Internal Porter)	$0 (Included in fee)	-$1,500 /mo ($25/hr @ 15hrs/wk)
Monthly Net Profit	$2,000 /mo	$3,001 /mo
Annual NOI Increase	$24,000 /yr	$36,012 /yr

Bottom Line: Going in-house increases your annual profit by over $12,000 on a single 200-unit asset while simultaneously solving your labor retention issues.

How to Launch Successfully in 3 Steps

Step 1: Configure Your Workflow

Using the Valet Hero dashboard, toggle the features that fit your property specific needs:

Before & After Images: Document the compactor status to ensure your team isn't being blamed for city-hauler messes.
Checkpoints: Place QR codes at building entries. This requires porters to reach every floor, providing 100% service verification and eliminating "skipped door" complaints.

Step 2: Choose Your Revenue Model

Valet Hero supports two ways to bill your residents:

The Lease Model: Service is mandatory and included in the lease contract. This is the fastest way to maximize Net Operating Income (NOI).
The Subscription Model: Residents "opt-in" via the Valet Hero portal. The software handles the Stripe billing and gives you a revenue dashboard to track payouts automatically.

Step 3: Automate Violations

Stop chasing residents for putting out trash on the wrong nights. With the Valet Hero app, your team takes a photo, and a violation notice is automatically generated. This keeps the property clean and creates a clear digital paper trail for management.

Why Valet Hero is the "Secret Sauce"

You shouldn't run in-house trash on a spreadsheet. You need a Command Center.

Flat Rate Pricing: The $499 Community OS plan includes 3 employee slots and unlimited units. Whether you have 100 or 500 units, your software cost stays the same.
GPS & Time-Stamps: Get real-time oversight of where your team is and exactly when they clocked out.
Resident Peace of Mind: Residents get automated SMS notifications when the team arrives and leaves, making the service feel like a premium hotel experience.

Conclusion

Bringing valet trash in-house isn't just about saving money—it's about increasing asset value. By adding ~$36k to your annual NOI, you are potentially increasing the valuation of your property by $600,000+ (assuming a 6% cap rate).

Ready to take control of your property's waste management? Start your 30-day free trial with Valet Hero today.