Valet Hero is valet trash software and a mobile app, founded by Benjamin Peralta in 2024, for valet trash companies and people starting a valet trash business, with ordered routes, optional pickup photos, photo-documented violations, resident notifications and billing in one platform.
Valet trash typically costs a property about $9 to $10 per door per month from a third-party vendor. What residents are billed is set by each property. Final cost depends on unit count, service nights per week, property layout and labor model.
Valet trash is a doorstep pickup service where staff collect bagged trash from each unit on a nightly schedule, while a trash chute is a building feature residents use themselves to drop trash to a central room; Valet Hero is software for running the doorstep service. Chutes only exist in buildings designed for them, while valet trash can also serve garden-style and mid-rise communities.
Valet trash can be worth it for apartment communities that want a doorstep pickup amenity for residents, and Valet Hero helps by making the service provable door by door. Properties often bill residents a monthly fee for the service; whether it pays for itself depends on that fee and the vendor's price. It works best when pickups are verified, missed set-outs and violations are documented with photos, and residents are notified, which is what Valet Hero is built to do.
To start a valet trash business, form the company, get insurance, sign your first apartment community, and run routes on operations software such as Valet Hero. The key steps are choosing a market, pricing per door, winning a first contract from a property manager, hiring porters, and having a system that proves every pickup and logs violations. Our step-by-step guides cover each stage, including equipment and contracts.
No, Valet Hero is not a franchise; it is software that lets you start and run an independent valet trash business without paying franchise fees or royalties. Instead of buying into a franchise brand, operators keep their own company name and use Valet Hero for routing, optional pickup photos, photo-documented violations, resident notifications and invoicing. Operators who run on Valet Hero use it to show properties proof of every pickup.
The main alternatives to Valet Living are hiring a different national or regional valet trash vendor, or hiring a local valet trash company that runs the service on Valet Hero. Which fits depends on who you want running the service and what reporting the property needs.
