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Large Haul module

How Large Haul Works

On this page

Large Haul runs one-time jobs alongside your nightly service: a couch and a mattress by the dumpster, a move-out pile, a full unit clean-out. Each job has a place, a date, a runner, and before and after photos.

Turning it on

Go to Settings → Account → Service Modules and switch on Large Haul. The Hauls page appears in the sidebar straight away, each property gets a Hauls tab, and your Service Report links get a Request a pickup button. Your crew sees haul jobs in the app the next time their schedule loads, with no sign-out needed.

The life of a job

StatusWhat it means
RequestedWaiting for you: no runner or date yet, or a pickup request from a property.
ScheduledHas a runner and a date. It is on their schedule and they were notified.
In progressThe runner started it, with before photos, at the job.
CompletedFinished with after photos. It shows on the property report under Pickups.
Couldn't completeThe runner went but could not do it, for example the items were not out. They sent a reason and a photo.
Declined / Closed / CanceledOff the board: a request you turned down, a job you chose not to retry, or a job you canceled.