Platform Overview
Valet Hero runs the operational side of a doorstep trash and curbside collection business — who works where, what got serviced, what went wrong, and wha...
Valet Hero runs the operational side of a doorstep trash and curbside collection business — who works where, what got serviced, what went wrong, and what your clients see.
The two halves
- Admin dashboard (this web app): where owners and managers set up properties or routes, build schedules, review service, and generate reports.
- Mobile app (iOS & Android): where your field team clocks in, works their assigned stops, records unit status, reports violations, and uploads photos.
Everything your team records in the field shows up in the dashboard within seconds. Most of what you do in the dashboard is either setting up what the field team sees, or reviewing what they sent back.
Who uses what
| Person | Where they work | What they do |
|---|---|---|
| Owner / Admin | Dashboard | Full access — setup, billing, team, reporting |
| Collection Specialist | Mobile app | Runs the actual service in the field |
| Property manager | Property portal | Views service history and violations for their property |
| Resident | Resident portal | Checks service nights, signs up for texts, contacts you |