Working a Door Walk

A door walk is how a porter records a night at a property, one unit at a time. It is the in-house equivalent of a route: instead of driving between addresses, the porter walks a building and records an outcome at every door.

What a porter records at each door

• Collected — the bag was out and taken. The normal outcome.
• No Bag Out — nobody put anything out. Not a miss, and not a violation.
• Report Violation — something was wrong: the bag was untied, a prohibited item, a box left whole. Opens a form for the rule and a photo.

The three read as one set of controls, and every door gets exactly one of them. The counter at the top of the screen shows how many of the building's doors have been recorded, so a porter can tell at a glance whether they are finished.

The card, and the queue

The door being worked sits on a card in the middle of the screen with the unit, the building and the resident on it. The doors either side peek in at the edges — the walk is a queue, and the card shows where you are in it. Swipe to move between doors; the buttons stay where your thumb already is.

Photos

If the property requires proof of service, the button says so before it opens the camera — Take Photo & Collect rather than Collected — so nobody is surprised by a viewfinder when they expected a tick. The requirement is the property's setting, not the porter's choice.

The walk order learns itself

The order the doors are shown in is the order somebody actually carried bags last time. After a completed walk, the sequence is saved and the next night follows it. A newly added unit falls in at the end rather than interrupting a known route.