Keeping Clients Happy
Turn on SMS. Arrival and completion texts remove most "did you come?" calls before they happen. Set up automated reports at signing. A property manager...
- Turn on SMS. Arrival and completion texts remove most "did you come?" calls before they happen.
- Set up automated reports at signing. A property manager who receives a report every month without asking does not chase you.
- Hand over the property portal on day one. Live access beats a monthly PDF, and it is a real differentiator when you pitch.
- Brand everything. Set your logo, colour and theme before your first resident sees the portal.